“An ambitious development plan for the commercial bank in France”

BNP Paribas presented its “ambitious development plan” to France to France. This should increase the number of its customers, but should also lead to a decrease in the number of physical agencies in the country. © HJBC/Adobe Stock – BNP Paribas has a network of 1,500 physical agencies in France. Safeguard safeguarded Receiving BNP Paribas alerts The French banking group BNP Paribas presented, this Wednesday, March 26, to the unions a development plan for its retail banking activities in France, which should increase the number of customers, but should involve a decrease in the number of physical agencies. “We presented to the social partners an ambitious development plan for the three trades of our commercial bank in France”, the subsidiaries dedicated to companies, private banking and retail banking, commented the management of BNP Paribas to AFP. The group, which is already in first position in the segments undertaken and private banks in France, wants to give an accelerator to its retail branch made up of a network of 1,500 physical agencies and The online bank HelloBank. According to a source close to the file, BNP Paribas wants to go from 7 million customers in the retail bank to 8.5 million in 2030, including 2 million at HelloBank (against 1 million currently). Read also: Bank costs: here is how much you will pay in 2025, according to your bank a plan to “offer a new model” This source mentioned “groupings, renovations and changes in location”. The bank did not wish to advance figures on potential agency closings, but BNP Paribas has 1 billion interactions from mobile and application, 40 million interactions per telephone, against 1.5 million meetings in agency each year. The newspaper Les Echos had indicated in mid-March that BNP Paribas planned to reduce its network of banking agencies in France by a third party by 2030, thus bringing it back to a thousand agencies. “This plan aims to accelerate initiatives to conquer our three trades and offer a new model for (the retail bank) in order to offer the best standards of quality of service to our customers. It will prioritize the expertise of our employees, who will benefit from strengthened training and action capacities, and on technology, ”says the bank. “We will continue our investments to make our ambition and materialize our strategic priorities, up to 200 million euros for 2025. These investments will continue by 2030,” she said. Read also: Bank costs 2025: What is the cheapest bank according to your profile? During the press conference for publication of the results of February 2024, in early February, the director general Jean-Laurent Bonnafé said that this strategic plan was “not at all a reduction, restructuring” scheme, but a review of the way “the customer comes to consume the bank”, at a distance as in agency. “This is what you have to rethink and rebalance it,” he added. Receive our latest news each morning, the information to be remembered on the financial markets. (tagstotranslate) BNP Paribas

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