A French retiree who spent his end -of -year vacation in Spain recharged his MG4 a few hours in a Madrid parking lot. Before receiving another invoice for a recharge the next day in a Shell station where he never went. © Bryan van der Beek/Bloomberg/Getty Images – A man recharges his car to a shell terminal, we charge him more than 1,100 euros. Save save Receive the electric car alerts for idyllic end -of -year holidays in Spain, but a return to France much less delightful. This is what a French motorist experienced, tells us Auto Moto. The facts therefore date back to the end of 2024. Present in Madrid, the man from Chenac-Saint-Seurin-d’Uzet, in Charente-Maritime, recharges his electric car, an MG4. Nothing abnormal during his first recharge, where he is billed just over 71 euros for 18.88 kWh. But he will receive a new, much larger invoice the following days. EMANING OF THE PEINTOLIER GEANT Shell, she claims the retiree to pay a sum to four figures: 1,124 euros precisely. All the more incomprehensible as recharge only concerns 10 kWh. But above all, according to the motorist interviewed by Auto Moto, he never recharged his vehicle that day. “The recharge would have started at 12:34 pm on December 25. It’s impossible, we were in a Uber at that time! ”He notes. Read also: more than 800 euros: this motorist receives a huge bill for recharging his car for a month more than 900 euros in “connection costs” to prove his statements, the man has in his possession of the invoices. Furthermore, how would he have connected his car for twelve days when he never spent so much time in Spain? The French retiree will then bring a complaint by registered mail to Shell customer service. Unanswered, he will finally manage to join the audience a few days later. An operator will confirm the “abnormal” side of the invoice without being able to help him. Since then, despite many reminders, and a letter sent to the financial service, nothing moves. “It’s radio silence,” he said. Last solution? A complaint with the Small Claims Court. If he knows that the approach will be tedious, he does not want to let go and is even ready to grasp all the tools he has at his disposal, to European bodies. In total, out of the 1,195 euros claimed, 925 concern “connection costs”. Now, the French motorist no longer wants to hear about Shell. >> Our service – Compare car garages around your home and make an appointment at the best price Receive our latest news twice a week, automotive news at a glance. (tagstotranslate) car u00e9lectrique
