When Antonio Miceli flies on vacation with his family, he leaves his wife’s packing. “I can’t,” he says. He only wants to have a say in the suitcase selection. You should be stable – and have four bikes. He doesn’t think much of travel bags or oversized backpacks. Miceli has to know. In 2008 he started working as a luggage -graded at Frankfurt Airport. Since then, he has loaded and unloaded thousands of luggage, knows exactly which flights are to be expected on heavy cases and which flight connections are known for the fact that the passengers are more likely to travel with light luggage. In the meantime, the forty -two -year -old works in the area of luggage service as the head of the “operations and procedures”. He hasn’t dragged suitcases for a long time. To do this, he must ensure that all processes related to loading the luggage work optimally. “Anyone who flies from Frankfurt must also get their luggage in the end,” he says, which Miceli himself worked as a shipper himself will benefit him in his current position. “You should know all the processes,” he says. Especially when you stall. For example, when the system reports a so-called red luggage. So a piece of luggage that has already been loaded, but the owner of which did not make it on board the aircraft. Wave system accelerates searched for this can be diverse, as the father of three children tells. Some do not find the right gate when switching. Others may relax a bit too much in the lounges and bars at the airport before the onward flight. And so it could happen that someone just forget the connecting flight, he says. It has also happened that a passenger only noticed after the luggage task that there were no -life medication in the case. In all cases, the system reports an alarm – the luggage has to get out. And as quickly as possible. Miceli’s task is, among other things, to train and optimize exactly such processes with his colleagues over and over again. Because the clock is running. If the offspring are looking for the right suitcase for too long, the plane cannot withdraw. It is therefore loaded onto the same principle that enables the right suitcase to be found quickly, explains Miceli.jedes single luggage is recorded and scanned when loading. If the associated passenger does not check for the registered piece of luggage, the alarm triggers. In the system, the number of the so -called unit is displayed in which the employees have to search. The units resemble small, silver containers. Up to 30 pieces of luggage can be accommodated per container, and the system also reports the order in which the cases were loaded. The offset work according to the so-called Wave principle. From the bottom right is layered to the left, then a second row is put on from right to left. “If the sought-after suitcase is the first to be loaded, I know that it is at the bottom right,” says Miceli. With the establishment of the so-called Wave system, it was possible to significantly shorten the expression times. Depending on the position, it still takes between three and seven minutes to find a single piece from the mass. “When the Wave system was launched, everything changed,” recalls the head of the task. Because before that, the employees simply went on a suitcase diving course for good luck-only the unit in which they had to look for was certain. Measurement cases easier. The pressure is great because every delay in the process leads to further problems. According to Miceli, the system reports up to 500 red luggage pieces on a top day on which up to 110,000 luggage pieces are loaded. “We often start – and break off again,” as he says. Because some guests still appear at the last minute, which the passengers do not even notice which efforts are running in the background so that everyone gets their suitcases on the travel destination is the top goal of his work, says Miceli, who generally takes care of optimizing the processes around the luggage clearance. The travelers, according to his impression, appreciate how hard the airport employees work every day. Because in some Asian countries, under these also Japan, it is common to rent large suitcases instead of owning their own. This means that space can be saved in the often small apartments. These suitcases, Miceli knows from years of towing experience, are often of particularly good quality. Good to grab, roll even better – and at the same time robust. That is a bit like vacation for the shipper.
